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Wapi – WhatsApp CRM SaaS Key Features
User Panel Features
- WhatsApp Business API messaging and broadcasting
- WhatsApp Business API template creation and management
- WhatsApp Cloud API integration with embedded signup
- Meta WhatsApp API campaign and message automation
- Visual chatbot flow builder for WhatsApp automation
- AI chatbot for WhatsApp with live agent handover
- Advanced WhatsApp inbox with labels and notes
- Multiple WhatsApp numbers under one workspace
- Multiple WABA account management
- Webhook automation for real-time events
- REST API access for external integrations
- Agent login with role-based permissions
- Contact and phonebook management system
- Free and paid subscription plan support
- And much more…
Admin Panel Features
- Multi-tenant WhatsApp CRM SaaS management
- User plans and subscription control
- Payment, invoice, and order tracking
- Landing page and website builder
- Multiple payment gateway integration
- WhatsApp link and campaign generator
- Theme and branding customization
- Dynamic FAQ and testimonial manager
- Multi-language and translation support
- And much more…
Agent Panel Features
- Assigned WhatsApp chat inbox
- Customer profile and chat history view
- Task status and resolution tracking
- AI chatbot to agent handover
- And much more…
System Requirements
- Node.js hosting or VPS (recommended)
- Mongo database
What You Get
- Scalable Node.js v24.14 backend
- Ready-to-use React 19 with TypeScript
- Tailwind CSS and Shadcn UI
- Setup and usage documentation
